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iLok, Licensing and Activation FAQ

What is iLok?

iLok License Manager

iLok License Manager is a free license management software, and is used by many iLok-protected plugins and VSTs - including the SSL plug-ins.

Note: you do NOT need an iLok USB dongle to use SSL plug-ins.

You'll need to create an iLok account and download iLok License Manager in order to use our plug-ins. It's easy to get started. Head over to the iLok website and create an iLok account if your don't have one already: https://ilok.com

 

How do I get my license?

A license must be deposited to your iLok account before you can start using it.

If you purchased your SSL plug-in via the SSL eStore, your license will be deposited directly to your iLok account. It will appear in ‘My Products’. You do not need to register it manually. 

If you purchased your software via a third-party dealer (such as Sweetwater or Plugin Boutique) then you will need to register or redeem your code before you can use your SSL software.

If you have a code that looks like this:

1234567-1331-1234-1AB123CD

then you must register the code to your Harrison Account. Please visit the Plug-in License Code Registration FAQ for more information on how to register your code.

If you have a code that looks like this:

1234-1234-1234-1234-1234-1234-1234-12

then follow the steps below.

 

Redeeming a PACE Activation Code

PACE Activation Codes look like this:

1234-1234-1234-1234-1234-1234-1234-12

and must be redeemed in iLok License Manager before you can start using your software.

  1. Download and install iLok License Manager.
  2. Go to Licenses > Redeem Activation Code.

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  3. Copy and paste your Activation Code in, and click next.
  4. Follow the onscreen instructions.

For more information, see the Redeeming a License Code FAQ on the official iLok support site.

 

What is an 'activation location', and where can I activate my license to?

Licenses can be activated to multiple locations. SSL licenses can be activated directly to your computer (machine activation) or to an iLok USB dongle.

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SSL Native plug-ins v6.2 and earlier can only use the iLok 2 or 3 USB dongle location. Machine-based activation was added for plug-ins after SSL Native v6.3.

SSL Delta Control must be on iLok 2 USB dongle or higher.

 

How many times can I activate a license?

Every SSL plug-in comes with 2x activation's.

This means that you can use your SSL plug-ins simultaneously in two locations at once.

For example, you might use one activation on your studio computer and activate the other on your laptop. Or your might use one activation on your studio computer, and activate the other to an iLok USB so you can carry it with you.

 

How do I activate my plug-in license?

Once you have registered or redeemed your product and the license has been deposited to your iLok Account, then you can proceed with activating your license.

Plug-ins purchased on the SSL web store are deposited directly into your iLok account.

If you do not see licenses you have just purchased, you may have used your email address instead of your iLok ID at time of order. Submit a ticket with a screenshot of your iLok License Manager to correct this.

  1. Download and install iLok License Manager (if you haven't already).
  2. Sign into iLok License Manager.
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  3. Click the 'Available' tab.
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  4. Select the licenses that you wish to activate.
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  5. Right-click on those licenses and select 'Activate'.
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  6. Choose your desired location by clicking on that location. If you want to activate to an iLok USB, you should plug-in it in now.
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  7. Select 'Activate'.

You have now activated to your preferred location and you can start using your software.

 

Whats the difference between iLok, iLok USB and iLok License Manager?

iLok
iLok is a software licensing platform.

iLok USB (optional)
An iLok USB dongle is an optional USB dongle for storing and transporting software licenses.

USB type-C and USB type-A dongles are available to buy from the iLok website.

iLok License Manager (required)
iLok License Manager is iLok's free software for managing license authorizations.

iLok License Manager screenshot